If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue and preferred resolution, in GetHuman754843's own words:
AGAIN!!!!!! Sling TV is down. Without fail, every night about *pm Sling is down. Tonight, The Rachel Maddow show is airing All In With Chris Hayes. I'm comparing HULU with prospects of switching.
I trust that Sling TV will make this right and come up with a resolution that is fair.
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