If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-penahel's own words
I am scheduled for a tech to come out to start my cable services today between noon and * pm **-**-**** please contact me if the tech is gonna come to my place today helen pena *** s reed st apt*** Lakewood co ***** ***-***-****
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