I bought a ticket from "TRAVELSTART FZ LLC DUBAI AE" through skyscanner App. The company overcharged me.

GetHuman2948847's customer service issue with SkyScanner.com from May 2019

Help with my SkyScanner.com issue
The issue in GetHuman2948847's own words
Get the overcharged money reimbursed. ... I bought a ticket from "TRAVELSTART FZ LLC DUBAI AE" through skyscanner App. The company overcharged me. When I am contacting them, they do reply, however, some people are replying from South Africa, some UAE and making the thing complex which are not understandable to me. Asking for the proof of overcharging that I have provided too. The way they are doing looks like they are avoiding to reimburse the overcharged amount.
They are asking for the proof of overcharging that I have provided. The replies are coming from different locations of the world e.g. UAE, South Africa etc. making things complex
Get my overcharged money reimbursed.
I have been using online ticking for last four years and online buyer for ** years. However, this is the first time I have used skyscanner, making my confidence shattered.
Yes, I have written several emails to teh company.
How GetHuman2948847 fixed the problem
I asked the travel agent to provide the invoice, which they did. I have shared the invoice with the Credit Card Company. I am waiting for their reply regarding overcharging my card.
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SkyScanner.com

Airline Ticket
Customer service issue
Reported by GetHuman2948847
May 20th, 2019 - 2 years ago
Fixed
GetHuman2948847 shared how to fix
Seen by 22 customers so far
Similar issue to 1032 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman2948847 started working on this issue
May 20th, 2019 3:27am
GetHuman2948847 indicated the issue is not fixed yet.
May 21st, 2019 3:49am
GetHuman2948847 indicated the issue is not fixed yet.
May 21st, 2019 3:50am
GetHuman2948847 indicated the issue is not fixed yet.
May 21st, 2019 4:01am
GetHuman2948847 confirmed the issue is fixed. Hooray!
May 23rd, 2019 4:00am

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