To Whom it may concern,*My husband and I took our three children to Magic Mountain toda...

GetHuman-the_moyl's Complaint issue with Six Flags from October 2019

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The issue in GetHuman-the_moyl's own words
To Whom it may concern,*My husband and I took our three children to Magic Mountain today (for their first time) with our homeschool group. The kids were so excited and have been anticipating this day for weeks now. Unfortunately, the very first ride we took them on (Goliath) broke down with all five of us on the ride! We were stuck for over an hour. We were almost at the highest point of the ride in the heat and extremely scared. They were terrified! After we were finally able to get off the ride they offered us two front of the line passes with today being the only day they were useable. By the time we were off the ride we just wanted to go home. * We paid $**.** per ticket (*tickets) and would greatly appreciate our money back. We understand accidents happen, but we were not able to even enjoy one ride before having to leave. Please let me know! Thank you!

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Six Flags

Complaint issue
Reported by GetHuman-the_moyl
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1682 others
0 customers following this

Timeline

GetHuman-the_moyl started working on this issue
Oct 14th, 2019 10:14pm
GetHuman-the_moyl indicated the issue is not fixed yet.
Oct 16th, 2019 1:35am
GetHuman-the_moyl indicated the issue is not fixed yet.
Oct 16th, 2019 12:20pm
GetHuman-the_moyl indicated the issue is not fixed yet.
Nov 4th, 2019 5:01pm