We bought our tickets a week before I went for a specific date,Thursday the **th of Nov...

GetHuman-switchto's customer service issue with Six Flags from December 2018

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The issue in GetHuman-switchto's own words
We bought our tickets a week before I went for a specific date,Thursday the **th of November. We found out later that week that SoCal would be getting alot of rain, days after we had paid for our tickets. Now I call ahead that morning to see if the park (Six Flags Magic Mountain) would still be open so I wouldn't have to waste the *.* hour drive and gas money, I was was told that the park would be open and that some rides may close for periods of time if the weather turned sour but the Park would remain open period. When i got to the park at noon, the Park had just closed (even tho i had been told that wouldn't happen) and we were told that if I called or got in contact with someone, I could either get a return voucher or a refund. I would like a refund as I will not be free to use the tickets before the end of the year.
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Six Flags

Customer service issue
Reported by GetHuman-switchto
Dec 3rd, 2018 - 2 mons ago
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GetHuman-switchto started working on this issue
Dec 3rd, 2018 11:15pm