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Singapore Air Customer FAQ

Top Answers & How-to Guides

What is Singapore Air's Phone Number?

The question we are asked most often is about how to talk to Singapore Air customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on traveling with infants or children?

Yes, there are certain restrictions on traveling with infants or children on Singapore Air. Infants must be at least 7 days old to...
Ask any question you have about Singapore Air customer service, get an answer now.

Recent Singapore Air Customer Questions

I would like to book wheelchair support for my aged parent pls how do I go about it

To book wheelchair support for your parent with Singapore Air, you need to make the request while booking the flight. If you've already booked the flight, you can add the request afterwards by managing your booking online. You just need to access your booking, and add 'Special Assistance' to your service requests. Remember, it's best to place your request at least 48 hours before the flight's scheduled departure time to ensure availability and smooth service. We're here to make your travel as comfortable and convenient as possible.
Asked Mar 4, 2024 9:37 AM

Help me with my Singapore Air customer service issue

Baggage Allowance

What are the baggage allowance limits for Singapore Air?

The baggage allowance limits for Singapore Air vary depending on the class of travel and the destination. For Economy Class, passengers...

Check-in Policy

What is Singapore Air's check-in policy?

Singapore Air's check-in policy aims to provide a seamless and efficient experience for passengers. The airline recommends passengers...

Flight Booking Changes

Can I make changes to my flight booking?

Yes, you can make changes to your flight booking with Singapore Air. We understand that unforeseen circumstances may arise, and flexibility...

In-flight Entertainment

What are the in-flight entertainment options provided by Singapore Air?

Singapore Air offers a comprehensive range of in-flight entertainment options to enhance passengers' travel experience. With their...

Frequent Flyer Program

Can I earn and redeem frequent flyer miles with Singapore Air?

Yes, you can earn and redeem frequent flyer miles with Singapore Air. As a member of the KrisFlyer program, you can earn miles by flying...

Payment Methods

What are the accepted forms of payment for Singapore Air bookings?

Singapore Air accepts various forms of payment for bookings. Customers can conveniently pay using credit cards such as Visa, MasterCard,...

Travel Documents

What travel documents do I need for international flights with Singapore Air?

For international flights with Singapore Air, you would generally need a valid passport with at least 6 months validity from the date...

Flight Delays/Cancellations

What is Singapore Air's policy regarding flight delays and cancellations?

Singapore Air's policy regarding flight delays and cancellations prioritizes passenger welfare and minimizing inconvenience. In the...

Traveling with Children

Are there any restrictions on traveling with infants or children?

Yes, there are certain restrictions on traveling with infants or children on Singapore Air. Infants must be at least 7 days old to...
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