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Shopbop Customer FAQ

Top Answers & How-to Guides

What is Shopbop's Phone Number?

The question we are asked most often is about how to talk to Shopbop customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts or promotions currently available?

Yes, Shopbop offers various discounts and promotions throughout the year. To stay updated on the latest deals, customers can visit...
Ask any question you have about Shopbop customer service, get an answer now.
Contact Shopbop customer service

Shipping and Returns

What is the return policy?

Shopbop's return policy allows customers to return unworn, unused items within 30 days of the delivery date. To be eligible for a refund,...
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How long does shipping take?

Shopbop offers several shipping options to cater to different needs and preferences. For standard shipping within the United States,...
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Do you offer international shipping?

Yes, Shopbop offers international shipping to over 200 countries worldwide. Customers can select their preferred shipping destination...
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Can I track my order?

Yes, you can easily track your order with Shopbop. Once your order has shipped, you will receive a tracking number via email. Simply...
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Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but it must be done quickly. Shopbop has a limited window for order...
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Sizing and Guides

Is there a size guide available?

Yes, Shopbop offers a comprehensive size guide to assist customers in finding the perfect fit. The size guide provides detailed measurements...
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Payment Methods

What payment methods do you accept?

Shopbop accepts various payment methods for customer convenience. We strive to provide flexibility and ease during the checkout process....
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Gift Options

Do you offer gift wrapping options?

Yes, Shopbop offers gift wrapping options for eligible items. During the checkout process, you can select the gift wrapping option...
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Loyalty Programs

Do you have a loyalty program?

Yes, Shopbop offers a loyalty program called Shopbop Rewards. As a member, you can earn points for every purchase made on Shopbop or...
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What is the Shopbop Rewards program?

The Shopbop Rewards program is a loyalty program designed to reward our customers for their continued support and purchases. It offers...
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Promotions and Discounts

Are there any discounts or promotions currently available?

Yes, Shopbop offers various discounts and promotions throughout the year. To stay updated on the latest deals, customers can visit...
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Help me with my Shopbop customer service issue

Ask any question you have about Shopbop customer service. We will do our best to get you answers right away.
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