I am trying to buy online from Shark the: Shark* Vertex* Upright Vacuum with TruePet...

GetHuman5607162's customer service issue with Shark Vacuum from January 2021

Help with my Shark Vacuum issue
The issue in GetHuman5607162's own words
I am trying to buy online from Shark the: Shark* Vertex* Upright Vacuum with TruePet* upgrade and free Shark* Steam Mop for $***.** that people who have bought it says it has the powered lift away feature. The one I'm trying to buy does not say anywhere in their ad for it that it has a lift away feature at all. I need it to have the powered lift away feature. Also in one of the reviews they said it was not a motorized pet brush that came with it. Yet in the ad it shows the accessory as being a self cleaning pet power brush. Wouldn't that mean it was motorized? I am ready to buy this once these two questions are answered. Thank you.

GetHuman5607162 did not yet indicate what Shark Vacuum should do to make this right.

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Shark Vacuum

Customer service issue
Reported by GetHuman5607162
Jan 1st, 2021 - 4 months ago
Seen by 26 customers so far
Similar issue to 966 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address


GetHuman5607162 started working on this issue
Jan 1st 9:04pm
GetHuman5607162 confirmed the issue is fixed. Hooray!
Jan 2nd 1:11am

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