Shark Vacuum Customer FAQ

We're sorry to hear that you didn't receive your $70 discount at checkout. The discounts provided during checkout should be automatically applied to your bill. If this didn't occur, there could be a few reasons. It's possible that the offer has expired or there was a minimum purchase requirement not met. It's also possible there was an error on our end. As we aim to ensure a satisfactory experience for all our customers, we'd suggest looking for the link to the most up-to-date contact information right here on this page that you're viewing, in order to rectify this issue.

Various reasons might cause your Shark vacuum to leave streaks on your carpet. The most common reason could be that your vacuum has a dirty or worn-out brush roll that needs replacement or cleaning. Dirt accumulation might prevent the brush roll from spinning efficiently, causing it to leave streaks. Other reasons could be blocked filters, obstructed airflow due to clogged hoses, or that the vacuum isn't at the appropriate height adjustment for your carpet. Check your brush roll and filters regularly and clean or replace them as necessary – also, ensure to adjust the vacuum to the appropriate height setting for your carpet.

Based on the model number you provided, you are looking for a motorized floor nozzle for a Shark Vacuum HV30226. Unfortunately, we don't handle orders directly. We suggest you visit a trusted online retailer or Shark's official website for ordering replacement parts. Ensure the replacement part is specifically for model HV30226 to guarantee compatibility. If your hose is cracked, you may also need to order a replacement hose. Check the date code (2118A) as it is helpful in ensuring you get the exact part for your specific vacuum.