Hi, my name is Maria D. Flores,i got this vacuum:********** Welcome*to*Shark****Officia...

GetHuman4397465's Warranty Claim issue with Shark Vacuum from February 2020

Help with my Shark Vacuum issue
First: share to improve GetHuman4397465's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4397465 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman4397465's own words
Hi, my name is Maria D. Flores,i got this vacuum:********** Welcome*to*Shark****Official*Site*http:**www.sharkclean.com*cgi*bin*livew*site.w?location*b*c*product*registration.w&target*main&sponsor******* ****Product*Successfully*Registered Warranty*Registration*Confirmation Your*Account*Number:******** Item*Information*Summary Title Created*Date ******** Name Maria*D*Flores Registration*Number ****** Email*Address *****@***.com Expiration*Date ********** Address*Line** *****evelyn*dr Address*Line** Production*Code **** City Banning Model*Number NV*DRT** ZIP*PC ***** Purchase*Date *********ST*PC CA Store*TV*Ad**Web **I Have life Guarantee on that,called the people for my vacuum is not working well,i had issues before(My husband Brian Woods used to call at that time ) we really had a good service to tell the truth,they also said that if we continue having problems they were going to give us the a complete iten new....i'm having problems,the motor at one point stop working and i don't know why,the en at the roll is not suching,the air goes lose because there is a hole...called assistance and i have been humiliated because i have an accent,the two people i spoke with treat me as i was trying to get advantage or stealing something,i never been humiliated that way,discriminated that way...just because my husband is american and had no accent we did not have any problem before and the two guys and a woman as soon they heard my accent they were kind of disgusted that i was asking to replace my item even though they saw i had all rights with my life warranty.What are you guys doing then????because i have all rights i think to be assisted.

GetHuman4397465 did not yet indicate what Shark Vacuum should do to make this right.

How GetHuman4397465 fixed the problem

We are waiting for GetHuman4397465 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Shark Vacuum's attention and get better help faster. Tap below to get started.
Having Shark Vacuum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Shark Vacuum

Warranty Claim issue
Reported by GetHuman4397465
Feb 26th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 723 others
0 customers following this

Timeline

GetHuman4397465 started working on this issue
Feb 26th, 2020 2:46am