I got the shark rocket purple vacuum as a Xmas gift just over a year ago. I was very pl...

GetHuman-deatonbr's customer service issue with Shark Vacuum from May 2019

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The issue in GetHuman-deatonbr's own words
I got the shark rocket purple vacuum as a Xmas gift just over a year ago. I was very pleased with the vacuum until a few months back, the hose at the bottom of vacuum is basically shredded and the middle section where it folds to go under furniture is completely broken. I’ve always been super careful of the middle part because it was wobbly probably since it folds, I am very disappointed as I rely on my vacuum with my job. Thanks a lot ***-***-****
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Shark Vacuum

Customer service issue
Reported by GetHuman-deatonbr
May 10th, 2019 - a mon ago
I have an issue with Shark Vacuum too
Not resolved
Seen by 7 customers so far
Similar issue to 1407 others
0 customers following this
Timeline
GetHuman-deatonbr started working on this issue
May 10th 1:06pm
GetHuman-deatonbr indicated the issue is not fixed yet.
May 11th 2:20pm
GetHuman-deatonbr indicated the issue is not fixed yet.
May 11th 5:45pm
GetHuman-deatonbr indicated the issue is not fixed yet.
May 11th 5:45pm