I have a shark navigator professional, not the model for homes with animals, purple col...

GetHuman1655089's customer service issue with Shark Vacuum from November 2018

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The issue in GetHuman1655089's own words
I have a shark navigator professional, not the model for homes with animals, purple colored, purchased some time last winter, does have a light, and can't fine the @*$%*&* model number anywhere. The cost at Sears was about $***. The canister melted when the vacuum was placed too close to electric fireplace (don't know when it melted, no smell was noted), and I need to replace the canister. Instructions say to find label-------cannot find the label anywhere--to find model number to order replacement. Please help! Many thanks, Kate
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Shark Vacuum

Customer service issue
Reported by GetHuman1655089
Nov 29th, 2018 - 9 mons ago
I have an issue with Shark Vacuum too
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Seen by 3 customers so far
Similar issue to 678 others
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GetHuman1655089 started working on this issue
Nov 29th, 2018 7:12pm