I contacted customer service to enquirer about the noise the new vacuum was making. Sou...

GetHuman-sstaff's customer service issue with Shark Vacuum from November 2018

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The issue in GetHuman-sstaff's own words
I contacted customer service to enquirer about the noise the new vacuum was making. Sounds like a old truck on its last leg. He tried to make me believe it was normal. I know better. I ask to speak to supervisor and no luck there either. I then hung up called back and the *nd guy tried to get me to keep a vacuum that’s not working correctly for a discount. I simply want a shark that works that’s not load enough it wakes the neighborhood. So I finally got a return label. I will just go with Dyson less headache and better customer service.
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Shark Vacuum

Customer service issue
Reported by GetHuman-sstaff
Nov 12th, 2018 - a mon ago
I have an issue with Shark Vacuum too
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Seen by 2 customers so far
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GetHuman-sstaff started working on this issue
Nov 12th 11:21pm