I contacted customer service to enquirer about the noise the new vacuum was making. Sou...
GetHuman-sstaff's customer service issue with Shark Vacuum from November 2018
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The issue in GetHuman-sstaff's own words
I contacted customer service to enquirer about the noise the new vacuum was making. Sounds like a old truck on its last leg. He tried to make me believe it was normal. I know better. I ask to speak to supervisor and no luck there either. I then hung up called back and the *nd guy tried to get me to keep a vacuum that’s not working correctly for a discount. I simply want a shark that works that’s not load enough it wakes the neighborhood. So I finally got a return label. I will just go with Dyson less headache and better customer service.
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