UK missing from drop down menu when selecting deliver to Country

GetHuman-tonyhow's customer service issue with Sephora.com from October 2018

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The issue in GetHuman-tonyhow's own words
Complete an order which is in my basket. When trying to select country to deliver to, the drop down selection box no longer shows the UK and the transaction cannot be completed ... My wife has been buying Sephora products on line from the French web site for years with shipping to the UK with no problems. Recently and following some web site changes, when she got to paying and selecting the country for delivery, the drop down menu of countries did not include the UK and the system refused to complete the order. We do not speak French and there is no English version on their web site, but even trying to communicate with an agent on line the pre-requisites are a French post code, which we of course do not possess. Can someone contact me on email please
Add the UK to the drop down menu for Countries !
Different Browser, Laptop and phone.
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Sephora.com

Customer service issue
Reported by GetHuman-tonyhow
Oct 24th, 2018 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 40 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-tonyhow started working on this issue
Oct 24th, 2018 11:26am
GetHuman-tonyhow indicated the issue is not fixed yet.
Oct 26th, 2018 9:57am
GetHuman-tonyhow indicated the issue is not fixed yet.
Oct 26th, 2018 10:02am
GetHuman-tonyhow indicated the issue is not fixed yet.
Oct 26th, 2018 10:03am
GetHuman-tonyhow indicated the issue is not fixed yet.
Oct 26th, 2018 10:04am
GetHuman-tonyhow indicated the issue is not fixed yet.
Oct 26th, 2018 10:04am
GetHuman-tonyhow indicated the issue is not fixed yet.
Oct 27th, 2018 2:37pm

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