GA, I am a online customer and I have had three different delivery dates. This is very alarming to me, also an inconvenience on my behalf. When calling to speak with a representative, it's just as bad. You always get an automated voice, or transferred to someone you have already spoken with, or they can't help you. By this time around, it will have been better than a month passed by, still no chest freezer. If the store don't have the product a customer wants, then they should contact the customer and say we will send you a refund. At this time if I don't get this Kenmore chest freezer, on September **,****, I want my full refund returned to me. I asked for delivery of Freezer in August, first delivery date was: ******, second date: ******, third date is now: *******.*Product is: Kenmore * cu.ft. chest freezer. Order * ********* (white). To be delivered to Sear's Store @, I cannot afford it to be delivered to my house at $**.**. If this matter cannot be straitened out by ******* I will be asking for my money back. Ms. Paula Boomer, ***-***-****.
GetHuman5243395 did not yet indicate what Sears should do to make this right.