My name is Audary Manning.I have purchased over *,***.** of appliances from Sears in...

GetHuman4081408's customer service issue with Sears from December 2019

Help with my Sears issue
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The issue in GetHuman4081408's own words
My name is Audary Manning.I have purchased over *,***.** of appliances from Sears in **** including is state-of-the-art dishwasher. I am unable to use the dishwasher from very month it was delivered to the present because the rocks are so poorly designed. Whenever I stock the dishes in the rocks, they all collided. I have made several attempts to try to solve the problem but I was told that because I have a whole house warranty I have to use the warranty first. Three servicemen have already came out and ordered new rocks but none of which fits the model dishwasher I have. I just don't know what else to do! Can someone help me please?

GetHuman4081408 did not yet indicate what Sears should do to make this right.

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Sears

Customer service issue
Reported by GetHuman4081408
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 2257 others
0 customers following this

Timeline

GetHuman4081408 started working on this issue
Dec 11th, 2019 11:56pm

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