My refrigerator is less than * year old and the ice maker stopped working.We purchased...

GetHuman866985's customer service issue with Sears from July 2018

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The issue in GetHuman866985's own words
My refrigerator is less than * year old and the ice maker stopped working.We purchased the extended warranty when we bought the refrigerator hoping it would help with service . We called for repairs and we got an appointment ,it was for * weeks later.We told everyone we talked to from Sears that our ice maker was not working , but the repairman came and couldn’ t fix it because he did not bring a new ice maker but said he would come back in * more weeks.I am so mad and disappointed that Sears has become such a shoddy company,used to think they were the best in customer service that is why we shopped there,but never again and I will tell everyone just how sorry you have become. no wonder stores are closing.

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Sears

Customer service issue
Reported by GetHuman866985
Jul 10th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 759 others
0 customers following this

Timeline

GetHuman866985 started working on this issue
Jul 10th, 2018 4:45pm