No one called the night before so we called and were informed that the our phone number...

GetHuman698310's customer service issue with Sears Delivery from May 2018

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The issue in GetHuman698310's own words
No one called the night before so we called and were informed that the our phone number was wrong, which if course it wasn't.*They scheduled us for delivery between *:** and *:** pm today. Received a call a little before * that it would be between *:** and *:**. *At *:**, I called the scheduling number to find out where the refrigerator was and when it would be delivered and no one will give me an answer. Only that they are on their way to stop ** and I am stop **.*I've been waiting to speak to a supervisor for ** minutes now and of course no one is coming.*EXTREMELY disappointed with the level of customer service provided to the point of almost canceling the order.*Just tell me when it will arrive.

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Sears Delivery

Customer service issue
Reported by GetHuman698310
May 18th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 96 others
0 customers following this
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Timeline

GetHuman698310 started working on this issue
May 18th, 2018 11:11pm
GetHuman698310 confirmed the issue is fixed. Hooray!
May 19th, 2018 3:26am