Cant login into sears credit card.nothings working!!!!!

Check why my balance was so high and make i get credited for the **.** plus the *** and change on this bill.not apply it to next months.when there might not even be charges.i dont want $*** credit sitting there. ... All of a sudden i cant log into my sears credit card account.it said reset my password successfully, still wont log me in.i spoke to sears and they said they reset my account, but there having trouble with chrome& google.try another web browser.still cant login.whats going on sears???????

Telling me to use different browers instead of fixing the issue.how can i see my bill and make sure this isnt a hack and there trying cover it up and make me pay.or. just dont no how to do there job.

Fix my account so i can login and after all these of wasted time.id like to atleast see some credit applied to my account.to show they do care about me as a customer.who pays all bills in full and on time..

Never been late on a bill.always paid balance in full!

Everything.