Case number ********. Trying set up a RMA for a warrantied Hybrid drive. But, I've be...

GetHuman-staftjr's Returns issue with Seagate Technology from October 2019

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The issue in GetHuman-staftjr's own words
Case number ********. Trying set up a RMA for a warrantied Hybrid drive. But, I've been shuffled from one representitive to another. In my last correspondence I was asked to provide my details for shipment. No problem. When I did, I was promptly informed that, "due to postal restrictions in Kuwait, SEAGATE will be unble to send you a replacement drive." I live in Dubai. United Arab Emirates. * Compounding my frustration is, the time taken between correspondance is one full work day.

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Seagate Technology

Returns issue
Reported by GetHuman-staftjr
Oct 3rd, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 404 others
0 customers following this

Timeline

GetHuman-staftjr started working on this issue
Oct 3rd, 2019 9:16am
GetHuman-staftjr indicated the issue is not fixed yet.
Oct 6th, 2019 10:32am