I have called today to explain you are increasing my direct debit for a one bedroom fla...

GetHuman-jarvospa's customer service issue with Scottish Power from July 2018

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I have called today to explain you are increasing my direct debit for a one bedroom flat from ** pm to *** pm this is because you are estimating my consumption which is too much I have tried to put my actual meter readings in the website but my current account is not coming up my old account which is posed is coming up so my actual acc no is *********** hx* *HD your assistant said he could not put the meter read I vs in as my acct is on hold and it may take a week for your back office to ring me backsliding thought I would e-mail Lso *Rate * ******Rate * ******Rate * ******Original readings on day moved in ** * ***Rate * ******Rate * ******Rate * ******But I didnotread these so could you email me correct pricing for what I have used *J Goodall

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Hi,**My Account is **********.**I have switched to Scottish Power on a dual tarif...I am trying to set up an account for paying my gas bills but you can't find my pr...Need to speak urgently as my solicitor has informed me your dad is not being takenHi there I have lost my pays as you go top up gas card and would like a new one...Hi My electric has gone off for no reason I have credit on the meter and the junc...you have sent a correspondence to a name&address who is not your customer!!!Is there a penelty if I decide to switch provider to another supplier **Mrs Griffiths
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Scottish Power

Customer service issue
Reported by GetHuman-jarvospa
Jul 19th, 2018 - 5 years ago
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GetHuman-jarvospa started working on this issue
Jul 19th, 2018 11:44am
GetHuman-jarvospa confirmed the issue is fixed. Hooray!
Jul 24th, 2018 3:23am

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