I have called today to explain you are increasing my direct debit for a one bedroom fla...

GetHuman-jarvospa's customer service issue with Scottish Power from July 2018

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I have called today to explain you are increasing my direct debit for a one bedroom flat from ** pm to *** pm this is because you are estimating my consumption which is too much I have tried to put my actual meter readings in the website but my current account is not coming up my old account which is posed is coming up so my actual acc no is *********** hx* *HD your assistant said he could not put the meter read I vs in as my acct is on hold and it may take a week for your back office to ring me backsliding thought I would e-mail Lso *Rate * ******Rate * ******Rate * ******Original readings on day moved in ** * ***Rate * ******Rate * ******Rate * ******But I didnotread these so could you email me correct pricing for what I have used *J Goodall

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Scottish Power

Customer service issue
Reported by GetHuman-jarvospa
Jul 19th, 2018 - 5 years ago
Seen by 18 customers so far
Similar issue to 95 others
0 customers following this
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GetHuman-jarvospa started working on this issue
Jul 19th, 2018 11:44am
GetHuman-jarvospa confirmed the issue is fixed. Hooray!
Jul 24th, 2018 3:23am

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