I watched a grossly false advertising video of how many pumps came out of one of the mo...
GetHuman-mindyhyl's customer service issue with ScentBird from August 2018
Help with my ScentBird issue
First: share to improve GetHuman-mindyhyl's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get ScentBird help.
Before contacting them, items GetHuman-mindyhyl may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-mindyhyl's own words
I watched a grossly false advertising video of how many pumps came out of one of the monthly bottles of the subscription. Bc of this, I ordered a * month supply. The ad claimed **** and actually showed the girl pumping the perfume bottle. I received my first order...and thought maybe I had just used more than usual...my second order, the bottle was t even half full( called Get A Room), and the third was full but MAYBE lasted ** pumps...if that. I feel this is seriously false advertising!!! And if nothing else, I would at least like the Get a Room replaced. I honestly feel the full amount should be refunded...along with replacing the Get a Room...simply for the dishonest practice going on in this company. And before you say that Scentbird had nothing to do with the ad...it was Scentbird backed on Facebook. Please do the right thing and correct this. It’s also not a good flag that comes up when you don’t have a customer service phone number. Shady! Shady! Again, do the right thing please!!!
GetHuman-mindyhyl did not yet indicate what ScentBird should do to make this right.
I have an issue with ScentBird too
How GetHuman-mindyhyl fixed the problem
We are waiting for GetHuman-mindyhyl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.