I watched a grossly false advertising video of how many pumps came out of one of the mo...

GetHuman-mindyhyl's customer service issue with ScentBird from August 2018

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I watched a grossly false advertising video of how many pumps came out of one of the monthly bottles of the subscription. Bc of this, I ordered a * month supply. The ad claimed **** and actually showed the girl pumping the perfume bottle. I received my first order...and thought maybe I had just used more than usual...my second order, the bottle was t even half full( called Get A Room), and the third was full but MAYBE lasted ** pumps...if that. I feel this is seriously false advertising!!! And if nothing else, I would at least like the Get a Room replaced. I honestly feel the full amount should be refunded...along with replacing the Get a Room...simply for the dishonest practice going on in this company. And before you say that Scentbird had nothing to do with the ad...it was Scentbird backed on Facebook. Please do the right thing and correct this. It’s also not a good flag that comes up when you don’t have a customer service phone number. Shady! Shady! Again, do the right thing please!!!
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Customer service issue
Reported by GetHuman-mindyhyl
Aug 27th, 2018 - 3 mons ago
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GetHuman-mindyhyl started working on this issue
Aug 27th 8:37pm