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Saucony Customer FAQ

Top Answers & How-to Guides

What is Saucony's Phone Number?

The question we are asked most often is about how to talk to Saucony customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I track my Saucony order online?

Yes, you can track your Saucony order online. Once your order has been processed and shipped, you will receive an email notification...
Ask any question you have about Saucony customer service, get an answer now.
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About Saucony

What is Saucony?

Saucony is a renowned athletic footwear and apparel brand with a rich heritage. We are committed to creating high-performance running...
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Purchase Information

Where can I buy Saucony products?

Saucony products are widely available for purchase both online and in physical retail stores. To buy Saucony products online, you can...
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Product Range

What types of products does Saucony offer?

Saucony offers a wide range of high-quality products designed to cater to the needs of athletes. Our product assortment includes specialized...
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Sizing & Fit

Do Saucony shoes run true to size?

Yes, Saucony shoes generally run true to size. Saucony takes pride in providing consistent sizing across their shoe models. However,...
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Are Saucony shoes good for people with flat feet/arch support?

Yes, Saucony shoes are highly recommended for individuals with flat feet or those in need of arch support. Designed with advanced technology...
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Do Saucony shoes come in wide/narrow sizes?

Yes, Saucony offers a range of wide and narrow sizes for their shoes. They understand that everyone's feet are unique and strive to...
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Returns & Exchanges

What is the return and exchange policy?

Saucony offers a hassle-free return and exchange policy to ensure customer satisfaction. If you're not completely satisfied with your...
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Suitability for Running

Are Saucony shoes suitable for running?

Yes, Saucony shoes are highly suitable for running. With a relentless focus on designing performance-driven footwear, Saucony has established...
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Terrain Specific

Do Saucony offer shoes for different types of terrain?

Yes, Saucony offers shoes for a wide range of terrains. Whether you are running on pavement, trails, or hitting the gym, Saucony has...
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Warranty Information

What is the warranty on Saucony products?

Saucony products are covered by a two-year limited warranty starting from the date of purchase. This warranty assures that their products...
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Order Tracking

Can I track my Saucony order online?

Yes, you can track your Saucony order online. Once your order has been processed and shipped, you will receive an email notification...
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Help me with my Saucony customer service issue

Ask any question you have about Saucony customer service. We will do our best to get you answers right away.
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