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Help with my Samsung issue
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GetHuman-svalerie's next move: talk to Samsung when they open (we'll send a reminder).
Samsung's call center is closed now. We will text or email GetHuman-svalerie when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-svalerie can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-svalerie may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman-svalerie's own words
I was trying to do something, and ran into a problem.
GetHuman-svalerie did not yet indicate what Samsung should do to make this right.
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How GetHuman-svalerie fixed the problem
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