Was expecting a delivery today from Fed Ex for my Z Flip phone. Tracking...

GetHuman-cwahr's customer service issue with Samsung from November 2020

Help with my Samsung issue
The issue in GetHuman-cwahr's own words
Was expecting a delivery today from Fed Ex for my Z Flip phone. Tracking * ************. I had an unexpected emergency and I had to leave. My husband, C. Wahrmund, was at work. When I returned home the package with the phone was on our door step. No one was home to accept it or sign for it. I was gone. **Then I get an text message from Fed Ex stating the package was signed for by C. Wahrmund and delivered. Luckily I got home ** minutes after delivery and the package was at the doorstep and not stolen.**If Samsung is relying on FedEx to safely delivery their products, you are mistaken. Tina Wahrmund

GetHuman-cwahr did not yet indicate what Samsung should do to make this right.

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Samsung

Customer service issue
Reported by GetHuman-cwahr
Nov 11th, 2020 - 5 months ago
Fixed
Seen by 3 customers so far
Similar issue to 2199 others
0 customers following this
Items needed
Order number (if applicable)
Billing address
Phone number on account
Email address

Timeline

GetHuman-cwahr started working on this issue
Nov 11th, 2020 5:09pm
GetHuman-cwahr confirmed the issue is fixed. Hooray!
Nov 12th, 2020 3:41am