Hello, I've waited over a month without your reply. Samsung in Warrington, Cheshire, UK...

GetHuman-bobboyes's customer service issue with Samsung from May 2019

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The issue in GetHuman-bobboyes's own words
Hello, I've waited over a month without your reply. Samsung in Warrington, Cheshire, UK. (the repair place). All my pictures of my mum - who has recently passed, had been wiped off by Leanne, by trying to remove a pop up on my phone. It's not good enough. I want to be compensated for my loss of my only pictures of my mum at this distressing time. Thank you. MR.Boyes.
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Samsung

Customer service issue
Reported by GetHuman-bobboyes
May 2nd, 2019 - 3 mons ago
I have an issue with Samsung too
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Seen by 4 customers so far
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Timeline
GetHuman-bobboyes started working on this issue
May 2nd 4:39pm
GetHuman-bobboyes indicated the issue is not fixed yet.
May 3rd 4:57pm
GetHuman-bobboyes indicated the issue is not fixed yet.
May 3rd 5:11pm