We purchased a **" Samsung TV in Nov **** (manufacture date Aug ****) for approximately...

GetHuman-stonehus's customer service issue with Samsung from December 2018

1971 similar
0 following
Help with my Samsung issue
Next: our robot will wait on hold for GetHuman-stonehus to get a Samsung rep on the line!
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-stonehus's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-stonehus may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman-stonehus's own words
We purchased a **" Samsung TV in Nov **** (manufacture date Aug ****) for approximately $****. The LED panel has failed and the cost to repair is nearly what the TV initially cost. We want a replacement TV. Please note that we own the following Samsung products: * TVs, * sound bar, large refrigerator, gas stove*oven, microwave, **" tablet, and * smart phones (and have owned * others in previous years). We'd like to continue our relationship with Samsung but need to know you stand behind your products. I have initiated phone contact with Samsung and am waiting for a call back from a case manager but would be delighted to have this issue addressed by someone empowered to act.
GetHuman-stonehus did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-stonehus fixed the problem
We are waiting for GetHuman-stonehus to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Samsung email you?
This email address isn't valid
Follow this issue
See how GetHuman-stonehus fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-stonehus
Dec 17th, 2018 - 2 mons ago
I have an issue with Samsung too
Not resolved
Seen by 2 customers so far
Similar issue to 1971 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-stonehus started working on this issue
Dec 17th, 2018 8:43pm