Placed an order on Nov **rd. DTD*D**QB. Since then I have not heard back from Samsung...
GetHuman-ikeisaac's customer service issue with Samsung from December 2018
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Placed an order on Nov **rd. DTD*D**QB. Since then I have not heard back from Samsung about shipping status. *I opened a ticket on eCommerce, ******* and ******* for information. Since then I have called twice and been told that Samsung has no further update*information and to wait for my order. *I have tried tracking the package but both UPS and USPS state that the info from Samsung logistics is incorrect. If I can track with UPS and USPS why can't Samsung do the same or reship my order. *I received an S* phone from you within two days, what's happened since then?*I have also emailed to eCommerce that if I do not hear something by **:**MDT today I will cancel the order, call the credit company and recind my payment. **C. Isaacks****-***-****
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Samsung
Customer service issue
Reported by GetHuman-ikeisaac
Dec 7th, 2018 - 4 years ago
I have an issue with Samsung too
Not resolved
Seen by 6 customers so far
Similar issue to 1879 others
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GetHuman-ikeisaac started working on this issue
Dec 7th, 2018 6:20pm
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