We bought a tv a little over *yr ago. It’s had issues several times and someone was sen...

GetHuman1630757's customer service issue with Samsung from November 2018

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Help with my Samsung issue
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The issue in GetHuman1630757's own words
We bought a tv a little over *yr ago. It’s had issues several times and someone was sent out to replace different parts each time we are without our tv for * week and more. We called in today and was kept on hold for * hr and finally had to hang up. At this point I want a new TV. I need someone to handle this ASAP ticket ********** Sloan Rinaldi. This is ridiculous and I will not stop until I have a new TV. Please help us. We are VERY UNHAPPY LOYAL SAMSUNG CUSTOMERS
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Customer service issue
Reported by GetHuman1630757
Nov 26th, 2018 - 10 mons ago
I have an issue with Samsung too
Not resolved
Seen by 2 customers so far
Similar issue to 1765 others
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GetHuman1630757 started working on this issue
Nov 26th, 2018 8:03pm