My washing machine is basically the same machine that was recalled. It was manufactured...

GetHuman-bethrock's customer service issue with Samsung from November 2018

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The issue in GetHuman-bethrock's own words
My washing machine is basically the same machine that was recalled. It was manufactured in October **** and in the middle of a wash cycle yesterday it just stopped working. The lid always separates and comes down and hits me on the head when I load the laundry. I am a loyal Samsung customer and have purchased a dishwasher a washer and oven and a phone in the last * years from Samsung but if this is not made right I will certainly go with a competitor for all future purchases because having a lifespan of ** months is unacceptable for such a large appliance purchase
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Samsung

Customer service issue
Reported by GetHuman-bethrock
Nov 26th, 2018 - 10 mons ago
I have an issue with Samsung too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-bethrock started working on this issue
Nov 26th, 2018 4:49pm