I cannot open nor charge my Galaxy Tab S*

GetHuman1479112's customer service issue with Samsung from November 2018

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The issue in GetHuman1479112's own words
I erased my password in order to give it to a friend. She wants to learn how to use one. I thought she could use her own password for a few days. Now it will not even open nor take a charge when I plugged it in. ... I have a Galaxy Tab S**Model * SM-T****Android version: *.**Android security patch level *********Kernel version:**.*******.**-******** dpi@SWDD****** Tues, Feb. * **:**:** KST **** and somehow I did something to it yesterday by mistake. It was working well and then I erased my password in order to give it to a friend. She wants to learn how to use one. I thought she could use her own password for a few days. Now it will not even open nor take a charge when I plugged it in.**Help???
This was especially frustrating because it was working before I erased by password
This could be made right by either getting my tablet up and running or replace it with a new one.
I can't even remember how long I have been a customer over the years.
Plugging it in and trying to open it.
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Samsung

Galaxy Tab S* Model * SM-T*** Android version: *.* Android security patch level ******** Kernel version: *.*******.**-******** dpi@SWDD******
Customer service issue
Reported by GetHuman1479112
Nov 3rd, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1569 others
0 customers following this

Timeline

GetHuman1479112 started working on this issue
Nov 3rd, 2018 3:16pm