Due to a faulty part number DG**-*****A inside our Samsung oven. Our home filled with g...

GetHuman-priviti's customer service issue with Samsung from August 2018

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The issue in GetHuman-priviti's own words
Due to a faulty part number DG**-*****A inside our Samsung oven. Our home filled with gas and the fire department and police came and evacuated our family from our home. This is not something that needs to be shared on social media. We want restitution as this is, quite simply put, a very dangerous situation caused by a Samsung oven. This appliance is only *.* year old and this part leaking gas is extremely dangerous. We could have been killed and our neighbors could have been hurt in the process. We want restitution for all we have been through.
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Samsung

Customer service issue
Reported by GetHuman-priviti
Aug 24th, 2018 - 4 mons ago
I have an issue with Samsung too
Not resolved
Seen by 2 customers so far
Similar issue to 925 others
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Timeline
GetHuman-priviti started working on this issue
Aug 24th 12:35am