Samsung Customer Service

Contact Samsung & solve common issues

Use Samsung's Phone Number

Samsung's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Samsung. Below you will also find the phone and non-phone-based contact information we've gathered.

Samsung: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Samsung.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Samsung customer support problems.

Contacting Samsung customer support

Below you can compare and contrast the 6 ways to contact Samsung by looking at which ones are the fastest and which ones other customers recommend the most for solving Samsung customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Samsung across the following channels: Phone, Chat, Email, Web.

Phone number / contactWaitVotes
800-726-7864
Customer Service
22 mins252
888-987-4357
Technical Support
3 mins1136
Live Chat at samsung.com
Technical Support
21 mins508
president@sea.samsung.com
Customer Service
< 31 hrs360
201-229-4000
Corporate Offices
86 mins431
Online Help at samsung.com
Customer Service
< 83 hrs1284

Recent reasons customers contacted Samsung:

Transfer info from samsung cloud to pc as I do not have a samsung phone anymore as it w...
Washer and dryer needs repair
My phone keeps cutting on and off stuck on the Samsung Galaxy screen it won't power up...
Locked out of my samsung account
Two factor authentication sends a code to an old phone, I can not access my samsung account.
I'm trying to set up a new Samsung account with a new email and keeps reject it
Microphone on Samsung Galaxy S** ultra is not functional, even after completing all of...
Can't log into my samsung account keeps tryn to send a code to a number I nolong have...

Help me with my issue

Does GetHuman work with Samsung?

GetHuman does not work with Samsung's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Samsung at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Samsung's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Samsung at a Glance

Samsung has 1 chat option
Samsung has 1 customer email
Samsung has 1 help forum
Samsung has no twitter handle
Samsung has no facebook page
Contact information overview

Answered on this page:

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Solutions to common issues

Contacting Other Companies

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