Hello, my name is Rose Maley. I have purchased * separate blu-ray players. The first wa...
GetHuman-blushing's customer service issue with Samsung from July 2018
Help with my Samsung issue
First: share to improve GetHuman-blushing's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-blushing to get a Samsung rep on the line!
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-blushing may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman-blushing's own words
Hello, my name is Rose Maley. I have purchased * separate blu-ray players. The first was with an entire sound system. It lasted barely one year before it would not play discs. The second we opted to just get the blu-ray player and forgo the whole system. This second one lasted less than that. I have always preferred Samsung products which even led my husband and I to even purchase a Samsung washer and dryer. I can tell you that after * bad blu-ray players we opted to purchase another brand this time around. Our purchases were made at HH Gregg and since they are no longer around and we had a sleep over for our kids needing a way to play movies we ran and got one making sure it was not Samsung. We have never had problems with televisions, our phones, or the washer and dryer, but after this we will most definitely do more research when we are in need of any further products. I can see one player going bad it was faulty whatever it happens but to have * go in less than * years to me that says there has to be a better lasting product.**Rose Maley
GetHuman-blushing did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-blushing fixed the problem
We are waiting for GetHuman-blushing to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.