Warranty repair ********** Spent * hours on the phone with various support representat...

GetHuman-johnkrau's customer service issue with Samsung from June 2018

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The issue in GetHuman-johnkrau's own words
Warranty repair ********** Spent * hours on the phone with various support representatives and i was hung up on multiple times. I was hung up on by a supervisor named "Carlos" My issue is ongoing and ive recieved no help from your support reps. *At this point i just want my property returned in working order. You have lost a customer, ill never buy another samsung product and will discourage others from buying your products as well.
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Samsung

Customer service issue
Reported by GetHuman-johnkrau
Jun 12th, 2018 - 9 mons ago
I have an issue with Samsung too
Fixed
Seen by 3 customers so far
Similar issue to 412 others
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Timeline
GetHuman-johnkrau started working on this issue
Jun 12th, 2018 6:17pm
GetHuman-johnkrau indicated the issue is not fixed yet.
Jun 12th, 2018 6:18pm
GetHuman-johnkrau indicated the issue is not fixed yet.
Jun 12th, 2018 8:09pm