I purchased a samsung *plus in April ****. I have since then had to have this phone rep...

GetHuman-cymp's customer service issue with Samsung from June 2018

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The issue in GetHuman-cymp's own words
I purchased a samsung *plus in April ****. I have since then had to have this phone replaced four times due to manufacturer problems. Today I spoke to two different agents from samsung and neither of them could help me. on was a supervisor who said that he would transfer me to someone else, in reality he transferred me to the survey line. Not professional at all. I am tired of having to waste my time to get a phone replaced that I am paying a lot of money for. I have several phone lines on my account and all of which are samsung. I feel that your company has not compensated and refuses to give me an honest response.
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Customer service issue
Reported by GetHuman-cymp
Jun 8th, 2018 - a yr ago
I have an issue with Samsung too
Not resolved
Seen by 3 customers so far
Similar issue to 186 others
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GetHuman-cymp started working on this issue
Jun 8th, 2018 7:01pm