I purchased a samsung *plus in April ****. I have since then had to have this phone rep...

GetHuman-cymp's customer service issue with Samsung from June 2018

3 views
 | 
186 similar
 | 
0 following
Help with my Samsung issue
First: share to improve GetHuman-cymp's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-cymp to get a Samsung rep on the line!
Always use the GetHuman Phone tocall Samsung. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-cymp's own words
I purchased a samsung *plus in April ****. I have since then had to have this phone replaced four times due to manufacturer problems. Today I spoke to two different agents from samsung and neither of them could help me. on was a supervisor who said that he would transfer me to someone else, in reality he transferred me to the survey line. Not professional at all. I am tired of having to waste my time to get a phone replaced that I am paying a lot of money for. I have several phone lines on my account and all of which are samsung. I feel that your company has not compensated and refuses to give me an honest response.
GetHuman-cymp did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-cymp fixed the problem
We are waiting for GetHuman-cymp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cymp fixes it.
This email address isn't valid

Samsung

Customer service issue
Reported by GetHuman-cymp
Jun 8th, 2018 - a yr ago
I have an issue with Samsung too
Not resolved
Seen by 3 customers so far
Similar issue to 186 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number (if applicable)
Billing address
Phone number on account
Email address
Timeline
GetHuman-cymp started working on this issue
Jun 8th, 2018 7:01pm