I have refrigerator model RF***BEAESR*AA serial number JKJ**BBF******A. Problem tickets...

GetHuman-tbates's customer service issue with Samsung from May 2018

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The issue in GetHuman-tbates's own words
I have refrigerator model RF***BEAESR*AA serial number JKJ**BBF******A. Problem tickets ********** & **********. The warranty below is on my unit.**One (*) year Parts and Labor on Refrigerator Five (*) years Parts and Labor on sealed Refrigeration system only* Ten (**) years Part and Five (*) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)**The company that was sent out will not repair under the warranty due to the fact that Samsung will not pay their fees. chat transcript ID ********** dated ********** I was told that since the company would not repair under Samsung fees that there was not that could be done form me. I want my Refrigerator replaced with a new one since there is NO tech that will repair it. YOU GET NOTHING BUT A RUN AROUND FROM SAMSUNG!!!
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Samsung

Customer service issue
Reported by GetHuman-tbates
May 25th, 2018 - 6 mons ago
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GetHuman-tbates started working on this issue
May 25th 6:07pm
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May 25th 7:09pm