Samsung Amp* screen shattered while charging * foot from my face. A lady named Lashunda...
GetHuman673742's customer service issue with Samsung from May 2018
Help with my Samsung issue
First: share to improve GetHuman673742's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman673742's next move: talk to Samsung again when they open (we'll send a note).
Samsung's call center is closed now. We will text or email GetHuman673742 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman673742 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman673742 may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman673742's own words
Samsung Amp* screen shattered while charging * foot from my face. A lady named Lashunda ***** keeps telling me she is the ONLY one in the presidents office I can speak too. She is very rude and not at ALL helpful!!!!! I want a executive to call me ASAP
GetHuman673742 did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman673742 fixed the problem
We are waiting for GetHuman673742 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.