when I emailed Tim Baxter - resolve a service call issue - Because the man who call bac...

GetHuman625748's complaint issue with Samsung from April 2018

Help with my Samsung issue
resolve a service call issue ... when I emailed Tim Baxter
Because the man who call back, only referred to himself as Montese. was the most rude and arrogant man. Told me I could email the CEO office all I wanted, but he gets the emails and they would go no further them him
Having someone from Samsung other than Montese, call me.
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Samsung

refrigerator
complaint issue
Reported by GetHuman625748
Apr 24th, 2018 - 3 mons ago
I have an issue with Samsung too
Not resolved
Seen by 10 customers so far
Similar issue to 656 others
0 customers following this
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Timeline
GetHuman625748 started working on this issue
Apr 24th 7:45pm
GetHuman625748 indicated the issue is not fixed yet.
Apr 24th 9:37pm
GetHuman625748 indicated the issue is not fixed yet.
Apr 24th 9:38pm
GetHuman625748 indicated the issue is not fixed yet.
Apr 25th 8:46pm
GetHuman625748 indicated the issue is not fixed yet.
Apr 27th 9:56pm