My Customer service issue with Samsung from April 2018
Help with my Samsung issue
First: share to improve GetHuman601440's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman601440's next move: talk to Samsung when they open (we'll send a reminder).
Samsung's call center is closed now. We will text or email GetHuman601440 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman601440 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman601440 may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman601440's own words
I was trying to do something, and ran into a problem.
I want my message tone notifications back on my phone, I am tired of the run around
I have an issue with Samsung too
How GetHuman601440 fixed the problem
We are waiting for GetHuman601440 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.