The below Sams club rotated tires that I had purchased from Sams Club. After * days o...
GetHuman3138962's customer service issue with Sam's Club from June 2019
Help with my Sam's Club issue
First: share to improve GetHuman3138962's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3138962 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman3138962's own words
The below Sams club rotated tires that I had purchased from Sams Club. After * days of this service and *** miles the front tire fell off the car because the tire lug nuts came off. My daughter was driving at a slow speed after picking my grand-daughters up from school so we are very thankful nobody was injured. The car was then towed to a garage that purchased the necessary lug nuts and tightened all of the tires. * I was shocked at the bad reputation Sams Club has listing to the tow truck driver and a few garage personnel. My daughter paid the garage that completed the repair $***.**. The garage also stated that the wheel needs to be replaced. I would like to discuss this event more and can send supporting paper work. * I know there is a note on the Sams Club paper stating that tires need to be re-torque after ** miles but I have been driving for ** years and this should never have happened if the tires were torque at *** foot pounds as the paper states. * Thank you,* David Krysko*Work was performed on June, * at:*CLUB* **I******I ROLITE *** S*CINNAMINSON, NJ ***** US*(*s*)***-*t***T,IC* PAEXWOO**
GetHuman3138962 did not yet indicate what Sam's Club should do to make this right.
I have an issue with Sam's Club too
How GetHuman3138962 fixed the problem
We are waiting for GetHuman3138962 to fix the problem and share the solution with the rest of us customers.
Please help with my Sam's Club issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.