The below Sams club rotated tires that I had purchased from Sams Club. After * days o...
GetHuman3138962's customer service issue with Sam's Club from June 2019
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The issue in GetHuman3138962's own words
The below Sams club rotated tires that I had purchased from Sams Club. After * days of this service and *** miles the front tire fell off the car because the tire lug nuts came off. My daughter was driving at a slow speed after picking my grand-daughters up from school so we are very thankful nobody was injured. The car was then towed to a garage that purchased the necessary lug nuts and tightened all of the tires. * I was shocked at the bad reputation Sams Club has listing to the tow truck driver and a few garage personnel. My daughter paid the garage that completed the repair $***.**. The garage also stated that the wheel needs to be replaced. I would like to discuss this event more and can send supporting paper work. * I know there is a note on the Sams Club paper stating that tires need to be re-torque after ** miles but I have been driving for ** years and this should never have happened if the tires were torque at *** foot pounds as the paper states. * Thank you,* David Krysko*Work was performed on June, * at:*CLUB* **I******I ROLITE *** S*CINNAMINSON, NJ ***** US*(*s*)***-*t***T,IC* PAEXWOO**
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