call to the local Sams club they say they are unable to place order for tires so I try...

GetHuman1536299's customer service issue with Sam's Club from November 2018

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The issue in GetHuman1536299's own words
call to the local Sams club they say they are unable to place order for tires so I try online and the app doesnt work, call to online support lady has issues black screen, white screen unble to get the system to work she will contact IT to report nothing else she can do, when asked to speak with the next level of suport she informs me there is no one and that there is nothing she can do as she cannot place an order for me. My main concern is that with the one day sale unless I order tires on my own and drive an hour to the club to pay for said ordered tires than I am unable to take advantage of the free installation therefore I want resolutoin of the issue of due to your site having issues I am not able to take advantage of the $** savings and in the mean time I cant get anyone to answer the phone at the local club customer service three phone calls later and *.*hrs of my time ** of which is on hold between three calls now I am emailing and still have no resolutions. Feeling like why pay to be a member of such terrible customer service.

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Sam's Club

Customer service issue
Reported by GetHuman1536299
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1270 others
0 customers following this

Timeline

GetHuman1536299 started working on this issue
Nov 10th, 2018 5:13pm

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