On October *, **** I purchased a Sam's Club Savings Membership with a $** Gift Card plu...

GetHuman-ctzimba's customer service issue with Sam's Club from May 2018

4 views | 169 similar | 0 following
Help with my Sam's Club issue
First: share to improve GetHuman-ctzimba's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-ctzimba to get a Sam's Club rep on the line!
Always use the GetHuman Phone to call Sam's Club. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-ctzimba may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ctzimba's own words
On October *, **** I purchased a Sam's Club Savings Membership with a $** Gift Card plus Instant Savings through LivingSocial.com. To this date, I have NEVER received my $** gift card -- nor the "more than $*** in Instant Savings" loaded directly onto my membership card. I have cut and pasted the deal I should have received with my $** membership below:**"$** for a new One-Year Sam’s Club Savings Membership * Instant Savings package ($***.** value)*With the purchase of this Sam’s Club Savings Membership package, you’ll receive:**One-year Sam’s Club Savings membership ($** value)*Complimentary membership card for a spouse or other household member*$** e-gift card valid online or in-club. Allow *-* days for delivery of e-gift card.*More than $*** in Instant Savings* offers loaded directly to the membership card within ** hours of activating membership"**https:**www.livingsocial.com*deals*sam-s-club-***-national**After I purchased the membership I went in to my local Sam's Club and went to customer service to enquire about my $** gift card and savings. They had NO IDEA what I was talking about even though I showed them my voucher from LivingSocial. She flipped through a very large binder of offers and found nothing. She said give it some time to see if I get my $**. **Nothing happened. I called Sam's Club customer service -- was on the phone with them FOREVER and got nowhere. Horrible experience.**This has been at the back of my mind bothering me all these months and I would like this resolved now. I would like a $** gift card sent to me asap. I also want my $*** in instant savings " loaded onto my membership card" as promised.**If it is not possible for you to honor the terms of the agreement I purchased I would like a refund of the $** I paid for this membership.**Thank you.

GetHuman-ctzimba did not yet indicate what Sam's Club should do to make this right.

How GetHuman-ctzimba fixed the problem

We are waiting for GetHuman-ctzimba to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sam's Club's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Sam's Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ctzimba fixes it.
This email address isn't valid

Sam's Club

Customer service issue
Reported by GetHuman-ctzimba
May 25th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 169 others
0 customers following this

Timeline

GetHuman-ctzimba started working on this issue
May 25th, 2018 2:04pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies