I purchased an Apple Watch on ****** at the Brandon Store in Florida and was given an e...

GetHuman-sarbeeny's Complaint issue with Sam's Club from May 2018

3 views | 1524 similar | 0 following
Help with my Sam's Club issue
First: share to improve GetHuman-sarbeeny's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-sarbeeny to get a Sam's Club rep on the line!
Always use the GetHuman Phone to call Sam's Club. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-sarbeeny may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman-sarbeeny's own words
I purchased an Apple Watch on ****** at the Brandon Store in Florida and was given an empty box. The watch was for my husband's birthday on *******.**On ******* I contacted the store where it was purchased and received the worst customer service ever! I waited an hour for them to look at the camera for a call back. That never happened. I had to call them back and was informed that "they owe me an Apple Watch". I asked them to have the watch shipped and Ashley, the manager, saids she had to check on the protocol on shipping the item.**I never heard back for (*) days, I had to call back on Saturday, ****, and spoke to a Dave, another manager, and he stated "oh, I thought it was taken care of". Obviously, it was not and he took down my shipping information and stated it will be fedexed to me for arrival on Tuesday. **He informed me that he will contact me with the fedex tracking number and that was never done. **I am beyond frustrated at this point, since it's Tuesday, and the watch has not arrived.

GetHuman-sarbeeny did not yet indicate what Sam's Club should do to make this right.

How GetHuman-sarbeeny fixed the problem

We are waiting for GetHuman-sarbeeny to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sam's Club's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Sam's Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sarbeeny fixes it.
This email address isn't valid

Sam's Club

Complaint issue
Reported by GetHuman-sarbeeny
May 1st, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1524 others
0 customers following this

Timeline

GetHuman-sarbeeny started working on this issue
May 1st, 2018 8:48pm