We're sorry to hear about the double charge. It could be due to an error at the checkout. We recommend returning to the store with your receipt for a refund of the extra charge. Sainsbury's is committed to rectifying any errors in billing, and the store staff will be more than happy to help you resolve this issue. If visiting the store is not convenient, you may also call Sainsbury's customer service for assistance. Remember to have your receipt handy when you call or visit.
Asked Mar 26, 2024 1:55 PM