Tried to order sale crockery - never showed up with the rest of my order...

GetHuman906315's customer service issue with Sainsbury's from July 2018

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The issue in GetHuman906315's own words
I'm trying to purchase the Sainsburys Home Shibori dinner set and pasta bowls, which are available online. I have tried to add them to my delivery but that part of delivery was cancelled by Sainsburys (the rest of my groceries were delivered). The set is also not available in any store near me. Is there any way to know if the dinner set is in stock at the place that the rest of my order is being packed? I would like to know how I am able to get the set, as it is still available on your website. Thanks
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Sainsbury's

Customer service issue
Reported by GetHuman906315
Jul 22nd, 2018 - a yr ago
I have an issue with Sainsbury's too
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Seen by 3 customers so far
Similar issue to 10 others
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Timeline
GetHuman906315 started working on this issue
Jul 22nd, 2018 8:58pm