My safelink phone worked fine for years, then the signal started getting very bad. Had...

GetHuman-victorsg's customer service issue with SafeLink from April 2018

5 views | 2363 similar | 0 following
Help with my SafeLink issue
Next: our robot will wait on hold for GetHuman-victorsg to get a SafeLink rep on the line!
Always use the GetHuman Phone to call SafeLink. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-victorsg's own words
My safelink phone worked fine for years, then the signal started getting very bad. Had to go out in the middle of the back yard to make a call. I got another phone and switched to that. still same problem. Now that phone is broken, wont even turn on! I got another phone and wanted to switch to that , but when i gave the SIM * and IMEI * to the agent , she told me she could not do it because it was not a track phone! I can not afford another phone !! I have health issues and desperately need a phone. I am approved for a safelink phone through the goerment . please just send me a new phone,, any kind of phone that works!! Thinking bout calling the better buissness buero or a local news chanel for help.

GetHuman-victorsg did not yet indicate what SafeLink should do to make this right.

How GetHuman-victorsg fixed the problem

We are waiting for GetHuman-victorsg to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SafeLink's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having SafeLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-victorsg fixes it.
This email address isn't valid

SafeLink

Customer service issue
Reported by GetHuman-victorsg
Apr 25th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 2363 others
0 customers following this
Items needed
Phone number
Address on account
Name on account

Timeline

GetHuman-victorsg started working on this issue
Apr 25th, 2018 9:13pm
GetHuman-victorsg indicated the issue is not fixed yet.
Apr 25th, 2018 9:13pm
GetHuman-victorsg indicated the issue is not fixed yet.
Apr 25th, 2018 10:28pm