Bee "Yes" Sunday Supplement still not delivered after nearly ** months of promises supplement will be delivered
GetHuman725201's customer service issue with Sacramento Bee from May 2018
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The issue in GetHuman725201's own words
Have Bee "Yes" supplement delivered. ... Deliver Sunday "Yes" supplement. Called every week for past * months. Agent always insisted issue will be "escalated" with promise "Yes" will delivered following Sunday. Agent, "Steve", even lied stating "Yes" being delivered as we spoke. "Yes" yet to be delivered. Why is Circulation Manager ignoring request? Given new acct.* ******** as a resolution. Still no "Yes".
Request ongoing for nearly ** months. Circulation manager nonresponsive.
Start delivering Bee "Yes" Sunday supplement as promised.
Was subscriber for *** years. Stopped due to poor service. Tried subscribing to "Yes" Sunday supplement to see if service has improved. Service is worse than ever.
Called customer service numerous times. No action ever taken to resolve.
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