Bee "Yes" Sunday Supplement still not delivered after nearly ** months of promises supplement will be delivered

GetHuman725201's customer service issue with Sacramento Bee from May 2018

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The issue in GetHuman725201's own words
Have Bee "Yes" supplement delivered. ... Deliver Sunday "Yes" supplement. Called every week for past * months. Agent always insisted issue will be "escalated" with promise "Yes" will delivered following Sunday. Agent, "Steve", even lied stating "Yes" being delivered as we spoke. "Yes" yet to be delivered. Why is Circulation Manager ignoring request? Given new acct.* ******** as a resolution. Still no "Yes".
Request ongoing for nearly ** months. Circulation manager nonresponsive.
Start delivering Bee "Yes" Sunday supplement as promised.
Was subscriber for *** years. Stopped due to poor service. Tried subscribing to "Yes" Sunday supplement to see if service has improved. Service is worse than ever.
Called customer service numerous times. No action ever taken to resolve.
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Sacramento Bee

Bee "Yes" Sunday supplement
Customer service issue
Reported by GetHuman725201
May 28th, 2018 - 3 years ago
Seen by 7 customers so far
Similar issue to 556 others
0 customers following this
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GetHuman725201 started working on this issue
May 28th, 2018 5:01pm
GetHuman725201 indicated the issue is not fixed yet.
May 28th, 2018 6:05pm
GetHuman725201 indicated the issue is not fixed yet.
Jun 3rd, 2018 4:59pm
GetHuman725201 indicated the issue is not fixed yet.
Jun 3rd, 2018 5:19pm