Bee "Yes" Sunday Supplement still not delivered after nearly ** months of promises supplement will be delivered

GetHuman725201's customer service issue with Sacramento Bee from May 2018

7 views
 | 
556 similar
 | 
0 following
Help with my Sacramento Bee issue
Next: our robot will wait on hold for GetHuman725201 to get a Sacramento Bee rep on the line!
Always use the GetHuman Phone tocall Sacramento Bee. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman725201's own words
Have Bee "Yes" supplement delivered. ... Deliver Sunday "Yes" supplement. Called every week for past * months. Agent always insisted issue will be "escalated" with promise "Yes" will delivered following Sunday. Agent, "Steve", even lied stating "Yes" being delivered as we spoke. "Yes" yet to be delivered. Why is Circulation Manager ignoring request? Given new acct.* ******** as a resolution. Still no "Yes".
Request ongoing for nearly ** months. Circulation manager nonresponsive.
Start delivering Bee "Yes" Sunday supplement as promised.
Was subscriber for *** years. Stopped due to poor service. Tried subscribing to "Yes" Sunday supplement to see if service has improved. Service is worse than ever.
Called customer service numerous times. No action ever taken to resolve.
I have an issue with Sacramento Bee too
How GetHuman725201 fixed the problem
We are waiting for GetHuman725201 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sacramento Bee's attention and get better help faster. Tap below to get started.
Having Sacramento Bee issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman725201 fixes it.
This email address isn't valid

Sacramento Bee

Bee "Yes" Sunday supplement
Customer service issue
Reported by GetHuman725201
May 28th, 2018 - 2y ago
I have an issue with Sacramento Bee too
Fixed
Seen by 7 customers so far
Similar issue to 556 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Account phone number
Email address on the account
Timeline
GetHuman725201 started working on this issue
May 28th, 2018 5:01pm
GetHuman725201 indicated the issue is not fixed yet.
May 28th, 2018 6:05pm
GetHuman725201 indicated the issue is not fixed yet.
Jun 3rd, 2018 4:59pm
GetHuman725201 indicated the issue is not fixed yet.
Jun 3rd, 2018 5:19pm