I have an issue with OTP for my NRO account at the Mansa (*****) branch.*On my account...

GetHuman-jassaln's customer service issue with SBI from May 2021

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The issue in GetHuman-jassaln's own words
I have an issue with OTP for my NRO account at the Mansa (*****) branch.*On my account it was my UK’s. When I visited India, I changed my phone number to a temporary Indian number.*I returned bank to the UK in March ****.*Ever since I have been trying to change the my number on the account to the UK number. I have written various emails to my branch. But no success.*They suggested I can start getting OTP by emails, but now they have informed me that OTP by emails has been suspended from December **.**I am not happy as I can’t access my account online.**Would you please advise how I should access my account.**Kind Regards**Narinder Jassal

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SBI

Customer service issue
Reported by GetHuman-jassaln
May 10th, 2021 - 3 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 1774 others
0 customers following this

Timeline

GetHuman-jassaln started working on this issue
May 10th 6:49pm
GetHuman-jassaln indicated the issue is not fixed yet.
May 11th 8:26am