My lawn mower needed to be serviced and I called ryobi and I was told of a place called...

GetHuman-crimni's customer service issue with Ryobi from January 2019

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The issue in GetHuman-crimni's own words
My lawn mower needed to be serviced and I called ryobi and I was told of a place called J&J repair shop in Lutz to fix my lawnmower and with following up every week I kept on getting the runaround about parts “a chip” that the shop were receiving were bad and it was taking so long to get them. After months have gone by and I started calling I found out that the owner passed away and his children were running the shop. Talking with them they said that they still were waiting for the chip to come from Ryobi. After I said enough is enough I went to shop and and the shop was all packed up and gone. I am out a Lawn mower now and tried to place a police report but they said there is nothing they can do. I am really frustrated and I am out a lawn mower plus months of paying a company to cut the grass. I would hope that Ryobi would compensate me somehow for all the trouble I have had and Ryobi was the one to tell me to bring my lawnmower to. Thanks I would like to be called please. *Michael Noto ***-***-****
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Customer service issue
Reported by GetHuman-crimni
Jan 14th, 2019 - 9 mons ago
I have an issue with Ryobi too
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Seen by 6 customers so far
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GetHuman-crimni started working on this issue
Jan 14th 9:37pm